How to set up a dedicated sending domain?

Before you get to send a few test emails with your excellent templates, you have to connect a dedicated sending domain, as it is a mandatory requirement. If you currently have a domain name, we suggest you acquire a hosting server and a domain name from your local companies. 

You can proceed with our Markeaze guide if you have already acquired one.

Table of contents

What is a dedicated sending domain?

How does it work?

Before we begin

Set up your dedicated sending domain

What is a dedicated sending domain?

In simple words, a dedicated sending domain is a domain used to indicate the sender of an email, typically found in the "From:" header. If you want to configure the sender’s information, your DNS records should be added, as they will allow recipient mail servers to authenticate your messages.

How does it work?

Inbox Service Providers (ISPs) like Gmail, Yahoo, Hotmail, and many others want to ensure that email sent to their users is legitimate. There are security processes and protocols ISPs use to help filter malicious users and spam.

Before we begin

We highly recommend and want you to take note of the following:

  1. Sending domain configuration is a mandatory process. Without it, you won’t be able to send out your newsletters.
  2. You need to have a domain name of your own.
  3. Either you know how to connect an email service to your domain, or you have your system administrator who can take care of this task.

Set up your dedicated sending domain

If you have already checked out every single point we mentioned above, you can proceed to set up your dedicated sending domain.

1. Starting from your Markeaze main dashboard, locate your profile icon. It lies in the top right corner of your screen.

2. Once clicked, choose the My Profile option from the dropdown menu.

3. As you head into your profile, locate the sidebar on your left and choose the Email delivery from the provided list of options.

4. Since you will enter the domain name section for the first time, press the Add sending domain button.

5. You will see two mandatory fields: domain and subdomain. If you don’t know your domain and subdomain names, we suggest you ask your system administrator. Otherwise, type in the values and press Next on the right. If you don’t want to continue adding a sending domain, you can cancel it anytime. 

6. Once you have provided your domain name information, you need to insert our data into your DNS records. This process varies for each DNS provider. We will illustrate the general steps that you have to follow. If you feel you won’t be able to do it by yourself - ask your system administrator or web developer for assistance.

7. In our case, we will use the Porkbun service for demonstration purposes. First, once you have logged in, navigate to the Domain Management section of your account.

8. Click on Details to open the window with all available options.

9. Opposite the DNS naming, click Edit to bring up the table with all your DNS records.

10. Select the CNAME record type, copy the Host part from the Markeaze window (without a dot and a subdomain part), and paste it into the Host part to the Porkbun Host field. Then copy the entire Data part from the Markeaze window and paste it into the Host part to the Porkbun Answer field.

11. Similarly, add the remaining two CNAME records to your Porkbun DNS records. Once finished, close the DNS records window and navigate the Markeaze domain configuration window.

Before you go any further, remember: the DNS records may take up to 48 hours to be updated. 

12. Finally, click the Verify button, and if the new CNAME records in your DNS table were updated, our server request will see the changes and confirm that your sending domain has been verified with the green alert above.

13. If you were to exit the sending domain configuration window, you would see that your sending domain is verified and used by default.

Otherwise, if your DNS records are still updating or there was some error, you will see the following message above.

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